Corona News

OUR GUIDE LINE TO PREVENT COVID-19

Sicherer Urlaub in Tirol

Coronavirus preventive measures
A vaccination certificate or proof of past illness must be presented upon entry. People who have not been vaccinated or have recovered from Covid19 disease are currently no longer allowed to be accommodated. Antigen or PCR tests are not valid. Proof required from the age of 12 You have to register with your name and contact details when entering (as is usual in the accommodation anyway) FFP2 mask requirement
On the website https://www.welcome.tirol/ you will find all other up-to-date information about your holiday in Tyrol.

Cancellation terms

Your stay until ARRIVAL DECEMBER 10, 2021

Free cancellation is possible up to 2 days before arrival. We ask for a deposit of 30%. After that, 100% of the package price is due. If you cancel within the free period, you will receive your deposit back in full. This regulation applies to all bookings – new and existing!

Your stay FROM ARRIVAL DECEMBER 10, 2021

Free cancellation is possible up to 14 days before arrival. We ask for a deposit of 30%. 13 days – 7 days before arrival, the 30% deposit will be retained as a cancellation fee. 1 week before arrival, 70% of the total price is due. If you do not show up, 100% of the package price is due. If you cancel within the free period, you will receive your deposit back in full.
A postponement of your holiday (depending on availability) is possible at any time for FREE! In any case, we recommend that you take out travel insurance with our partner “Europäische Reiseversicherung”. We would be happy to provide you with details on this upon request.

Positive Corona Test

If the result of a Covid-19 test is positive (a medical certificate is required) from 2 weeks before arrival, cancellation can be made free of charge without any additional costs. A down payment already made can, if desired, be used again within 1 year plus 10%, as mentioned above, or will be repaid.

REFUND / CREDITS

At the Hotel Pinzger in Tux, we are always working to deal with all of our guests’ concerns as quickly as possible. Unfortunately, due to the high demand, we cannot carry out all our processes as usual. We ask for your understanding and a little patience when processing our deposit confirmations and return transfers – due to the situation, delays of up to 30 days must be expected.

All information about hygiene on site

Maßnahmen gegen Corona im Hotel Pinzger

Safe hospitality The corona virus has massively affected our everyday lives – and certain rules also apply on vacation to prevent an outbreak of the virus. These include regular hand washing with soap, the rules of distance, wearing mouth and nose protection in certain areas, increased hygiene measures in front of and behind the scenes. We always care about your wellbeing and health – we strive to implement all government regulations regarding safe hospitality. Booking & arrival As already mentioned above, you can safely plan your trip to Tux in summer 2020 – you can cancel your holiday free of charge up to 2 days before arrival without stating a reason. We also ask that you only travel if you feel completely healthy. Check-in – reception At the reception we have adapted to the new situation and have attached a glass pane. In order to shorten waiting times, we ask our guests to send us the information for the check-in by email prior to arrival. We need first name, last name, date of birth and address. Mouth and nose protection or visor Please bring your own mask or visor. If necessary, you can purchase mouth and nose protection at our reception. Hygiene measures Our cleaning and disinfection plan is based on the hygiene guidelines of the Austrian Hotel Association. • Disinfection stands are set up in important places throughout the house • All rooms are also regularly disinfected. • All door handles are also disinfected regularly. • All cleaning agents contain disinfectants. EAT and DRINK At the entrance to the dining room, we ask you to disinfect your hands and keep the distance regulations. We have placed the tables further apart to give you as much distance as possible from other guests. Wellness area Our wellness area offers a lot of space and is open in compliance with the minimum distance and the maximum number of people allowed as well as the official requirements. Our saunas are also open in compliance with the new hygiene and safety rules. Please pay attention to any instructions and inform yourself at the reception. Check out You can pay cashlessly with us without any problems. Employees Our employees are specially trained in hygiene measures regarding corona virus and are regularly subjected to Covid-19 tests. We look forward to welcoming you soon at the Pinzger in Tux and wish you all the best! If you have any questions, please contact us directly at info (@) pinzger.tirol or at +43 (0) 5287 87541. Your team from the Hotel Pinzger Tux
INFORMATION ON ENTRY / EXIT IN AUSTRIA: https://reopen.europa.eu/de/map/AUT TYROL ADVERTISING INFO: https://www.willkommen.tirol/ AUSTRIA ADVERTISING INFO: https://www.austria.info/de/service-und-fakten/coronavirus-situation-in-oesterreich